by RightStar Team | Aug 19, 2025 | Atlassian, Blog
SUMMARY: An organization’s IT Service Management (ITSM) strategy requires reevaluation when outdated tools and rigid mindsets lead to operational silos, rising costs, and an inability to adapt to business needs, ultimately hindering efficiency and innovation Outdated...
by RightStar Team | Jul 8, 2025 | Atlassian, Blog
Atlassian Corporation (NASDAQ: TEAM), announced in March that the Atlassian Government Cloud has received Federal Risk and Authorization Management Program (FedRAMP) authorization at the Moderate level. FedRAMP is a U.S. government program that provides a standardized...
by RightStar Team | Jun 17, 2025 | Atlassian, Blog
Atlassian offers a suite of tools that specialize in enhancing team collaboration and productivity. Teams all around the world run on Atlassian, with over 300,000+ companies utilizing the power of Atlassian. Here are five ways that Atlassian can increase your team’s...
by RightStar Team | May 30, 2025 | Blog, BMC
SUMMARY: Organizations can drive dynamic, user-specific workflows within Digital Workplace (DWP) by linking process variables in the Digital Workplace Catalog to end-user selections within a Service Request, allowing for adaptive task management, such as varying the...
by RightStar Team | Apr 18, 2025 | Blog, BMC
Learning more about BMC Helix GPT My most recent blogs have highlighted specific items around Helix GPT – Agent Assist and Change Risk Advisor. But there’s more! If you want to learn more, BMC did a series of webinars last year, available on their YouTube channel. The...
by RightStar Team | Apr 3, 2025 | Blog, BMC
SUMMARY: Helix GPT Agent Assist accelerates traditional IT support workflows by utilizing large language models to provide IT agents with summarized, highly contextual responses to user incidents. The system eliminates manual searches through extensive knowledge bases...
by RightStar Team | Mar 25, 2025 | Blog, BMC
What is HelixGPT? We throw the phrase around a lot – HelixGPT – but we don’t always say what we mean by it. BMC HelixGPT is a generative AI capability integrated into BMC Helix Service Management and BMC Helix IT Operations Management. It provides faster problem...
by RightStar Team | Mar 3, 2025 | Atlassian, Blog, Confluence
by Derek Fields Confluence Training This week we have been focused on different ideas that go into curating a high-quality Confluence site. I have saved what I think is the most important part of this to the end: Training. You should not expect your users to...
by RightStar Team | Feb 28, 2025 | Atlassian, Blog, Confluence
by Derek Fields Using Templates in Confluence: A Guide to Enhancing Site Consistency The theme of this series of posts is that curation is key to a high-functioning Confluence site. Ensuring consistency makes it easier for users to create, find, and use the content in...
by RightStar Team | Feb 27, 2025 | Atlassian, Blog, Confluence
by Derek Fields How Proper Use of Labels Can Improve a Confluence Site Labels in Confluence are versatile tools that enhance organization, navigation, and content discovery. When used strategically, they make a site more intuitive, reduce search time, and facilitate...
