Unifies all IT data and processes
BMC CMDB provides a unified representation of your services—including those that bridge IT disciplines—and helps you plan, deliver, operate, govern, and assign priorities to business services.
Service Request Management
Improve satisfaction and reduce costs by presenting standardized service offerings in terms your customers understand.
Cloud Lifecycle Management
Consistently deploy applications and business services to the right devices, at the right time, every time.
Better prioritize incidents and problems based on business requirements.
Schedule changes based on business requirements, and understand the hidden dependencies that may increase the risks associated with any given change.
Isolate application problems, and use detailed forensic information to resolve issues quickly.
Event and Impact Management
Correlate infrastructure events with business services to identify the potential business impacts of a system outage.
Understand how assets support a particular business service, so you can budget based on business needs and charge those costs back to the business.