RightStar Corporate Overview

RightStar is an ITSM/ITIL and Dev/Ops Lean-Agile Portfolio Management consultancy and BMC and Atlassian Solution Provider. We provide best-in-class Service Desk implementation through consulting focused on configuration, integration and training. We also provide DevOps and Application Lifecycle Management consulting and advisory services. As an Atlassian partner, we bring a wealth of knowledge on implementations and strategies around the Atlassian tools suite such as Jira and Confluence. Additionally, we offer Jira Align process consulting to portfolio and program managers to help organizations realize value from Lean-Agile at Scale transformations.

Since RightStar’s founding in 2003, RightStar has made the INC 5000 list four times. In 2011, RightStar was awarded the prestigious National Capital Business Ethics Award (NCBEA) by the Society of Financial Service Professionals based upon RightStar’s foundation of honesty, ethics, and integrity. In 2014, RightStar was selected by Forrester Research as one of 13 North American companies profiled in its ITSM Consultancy Wave. In October 2016, Atlassian named RightStar its “Rookie Partner of the Year,” for its sales and service excellence. And Finally, in 2019, BMC selected RightStar as its Digital Service Management (DSM) Partner of the Year for its consulting and sales partnership and excellence in service delivery.

RightStar targets the commercial mid-market, Enterprise, State and Local, and Federal Government spaces. Specific focus areas include ITSM consulting, design and implementation of Service Desk, Change Management, and Configuration Management solutions and DevOps, Application Lifecycle Management, Lean Agile, and SAFe consulting and advisory services. RightStar resells software from BMC and Atlassian, and provides consulting, design, and implementation services.

RightStar is also an ISV with a specific software plug-in, ScanStar which provides asset management barcode scanning solutions for BMC and Atlassian product offerings.

RightStar differentiates itself through:

  • Thought leadership in the service management and DevOps space
  • A commitment to “Every customer a reference”
  • Exceptional employee experience

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