Company Overview2020-04-06T15:12:26+00:00

RightStar is an IT Consultancy focused in the Digital Service Management (DSM, aka ITSM) and DevOps spaces. We are a Gold BMC Solution Provider and an Atlassian Platinum Partner.

Since RightStar’s founding in 2003, RightStar has made the INC 5000 list four times.  In 2011, RightStar was awarded the prestigious National Capital Business Ethics Award (NCBEA) by the Society of Financial Service Professionals based upon RightStar’s foundation of honesty, ethics, and integrity.  In 2014, RightStar was selected by Forrester Research as one of 13 North American companies profiled in its ITSM Consultancy Wave Report. In 2016, 2017 and 2019, BMC selected RightStar as its Digital Service Management (DSM) Partner of the Year for its consulting and sales partnership and excellence in service delivery. And finally, in October 2016, Atlassian named RightStar its “Rookie Partner of the Year,” for its sales and service excellence.

RightStar targets the Mid-market, Enterprise, State and Local, and Federal Government spaces. Specific focus areas include ITSM consulting, design and implementation of Service Desk, Change Management, and Configuration Management solutions and DevOps and Application Lifecycle Management consulting and advisory services. As an Atlassian strategic expert partner, we bring a wealth of knowledge on implementations and strategies around the Atlassian tools suite such as JIRA and Confluence.

RightStar is also an ISV with specific software add-on such as ScanStar Barcode scanning, and PKI/Single-Sign-On CAC security integration for its Federal customers.

RightStar differentiates itself through:

  • Thought leadership in the service management and DevOps space
  • A commitment to “Every customer a reference”
  • Exceptional employee experience


  • IT Service Management consulting, including the design and implementation of Service Desk, Change, Knowledge, and Configuration Management solutions
  • IT Modernization using BMC’s Digital Workplace software offering employees one stop shopping for work related technology tools
  • ITIL process consulting and training
  • DevOps and Application Lifecycle Management consulting and advisory services
  • Atlassian JIRA, Confluence, Stash, Bitbucket, Bamboo, and related product lines
  • BMC Remedy, Remedyforce, FootPrints, and related product lines and technologies
  • Proactive monitoring of IT operations, including the BMC TrueSight line of event management and performance monitoring tools
  • SecOps, including BMC SecOps response services, formerly BladeLogic Server Automation, and BMC Discovery for Multi-Cloud
  • Cloud Cost Control
  • Data Center Infrastructure Management and Optimization, using Nlyte’s DCIM toolset

GSA Contract #Contract GS35F0592R
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Small Business Qualification
RightStar qualifies as a Small Business under two NAICS Codes: 423430 and 541519
423430 Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
541519 Other Computer Related Services, VAR Option