703.242.7200 [email protected]

RightStar Corporate Overview

RightStar resells software from BMC and Atlassian and provides consulting, design, and implementation services.

We target the commercial mid-market, Enterprise, State and Local, and Federal Government spaces. Specific focus areas include ITSM consulting, design and implementation of Service Desk, Change Management, and Configuration Management solutions and DevOps, Application Lifecycle Management, Lean-Agile, and SAFe consulting and advisory services.

RightStar is also proud to be an ISV (Independent Software Vendor) with a specific software plug-in, ScanStar which provides asset management barcode scanning solutions for BMC and Atlassian product offerings.


RightStar ScanStar Barcode Scanning Solution
Atlassian gold partner RightStar
BMC Logo
RightStar is a BMC Partner of the Year 2022
Great Places to Work Certified 2019 through 2023

RightStar is an ITSM/ITIL and Dev/Ops Lean-Agile Portfolio Management consultancy and BMC and Atlassian Solution Provider.

  • We provide best-in-class Service Desk implementation through consulting focused on configuration, integration, and training.
  • We also provide DevOps and Application Lifecycle Management consulting and advisory services.

As an Atlassian partner, we bring a wealth of knowledge on implementations and strategies around the Atlassian tools suite such as Jira and Confluence. Additionally, we offer Jira Align process consulting to portfolio and program managers to help organizations realize value from Lean-Agile at Scale transformations.

Illustration of worker using Trello checklist

Since RightStar’s founding in 2003, RightStar has made the INC 5000 list four times. In 2011, RightStar was awarded the prestigious National Capital Business Ethics Award (NCBEA) by the Society of Financial Service Professionals based upon RightStar’s foundation of honesty, ethics, and integrity. In 2014, RightStar was selected by Forrester Research as one of 13 North American companies profiled in its ITSM Consultancy Wave. In October 2016, Atlassian named RightStar its “Rookie Partner of the Year,” for its sales and service excellence. And Finally, in 2022 and in 2019, BMC selected RightStar as its Digital Service Management (DSM) Partner of the Year for its consulting and sales partnership and excellence in service delivery.

We are also Great Place to Work certified 2019 – 2023.

RightStar differentiates itself through:

  • Thought leadership in the service management and DevOps space
  • A commitment to “Every customer a reference”
  • Exceptional employee experience

GSA Contract #Contract GS35F0592R
GSA Advantage Portal: https://www.gsaadvantage.gov

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RightStar Headquarters

1801 Alexander Bell Dr
Ste 550
Reston, VA 20191-4344
(703) 242-7200
(703) 242-7599 Fax

Technical Support

(866) 731-1921
[email protected]