703.242.7200 [email protected]

Jira Service Management

Teams across the world have modernized their
IT service management (ITSM) with Jira Service Management



Powerful. Affordable.

ITSM software that unlocks high-velocity teams
Illustration of two people using Jira Service Management

Partner services for IT Service Management by RightStar Systems

RightStar is a leading provider of ITSM management solutions for commercial organizations and government agencies. As an Atlassian Platinum Solution Partner, RightStar provides consulting, design, and implementation services for the full Atlassian product line. As a compliment to these services, RightStar offers onsite ITL/DevOps assessments, providing strategic roadmaps for delivering services to the business more efficiently and a comprehensive line of RightStar software products that add essential functionality to your IT Service Management. 

See and try Atlassian Jira Service Management today!

Deliver exceptional IT service, fast

Track work across the enterprise through an open, collaborative platform. Link issues across Jira and ingest data from other software development tools, so your IT support and operations teams have richer contextual information to respond to requests, incidents, and changes rapidly.

Make work visible

Start with ITIL best practices out of the box and easily adapt your service management processes to match how your teams work. Tailor service delivery to your organization’s specific needs with Atlassian’s rich ecosystem of integrations and marketplace apps.

Connect Dev and Ops teams

Deliver more customer impact while managing risk. Accelerate critical development work, eliminate toil, and deploy changes easily, with a complete audit trail for every change.

“Jira Service Management supports our processes so we all work in the same tool, in the same way…Now we have a single place of truth from which we can extract data and base our reports. This provides us with a better overview and a common understanding throughout the organization.”

– Marie Björke, Head of IT Service Management at ISS
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Get in touch to get started

No obligation, no pressure.  We're easy to talk with and you might be surprised at how much you can learn about your project by speaking with our experts.

RightStar Headquarters

1801 Alexander Bell Dr
Ste 550
Reston, VA 20191-4344
(703) 242-7200
(703) 242-7599 Fax

Technical Support

(866) 731-1921
[email protected]