BMC Chatbot brings the cognitive enterprise to life with intelligent, omnichannel experiences that let users find and request services through a conversational and personalized interface.
- Consumer-like experience: BMC Chatbot is tailored to platforms, and devices employees are already using
- Service Delivery: Chatbot can call and execute custom processes and workflows created in the platform
- Skype for Business–Office 365: Communicate with Chatbot through a familiar contact channel
- SMS Messaging: Use Chatbot from your mobile device without needing to access an additional app
- Web Chat: View the full status of your requests and rate knowledge that Chatbot has provided
- Available with BMC Helix Digital Workplace and Helix Business Workflows
Deliver fast and accurate responses to users
Bring the cognitive enterprise to life with intelligent, omnichannel experiences
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