Bring the cognitive enterprise to life with
intelligent, omni-channel experiences
BMC Chatbot brings the cognitive enterprise to life with intelligent, omni-channel experiences that lets users find and request services through a conversational and personalized interface.
Deliver fast and accurate responses to users
- Consumer-like experience: BMC Chatbot is tailored to platforms and devices employees are already using
- Service Delivery: Chatbot can call and execute custom processes and workflows created in the platform
- Skype for Business–Office 365: Communicate with Chatbot through a familiar contact channel
- SMS Messaging: Use Chatbot from your mobile device without needing to access an additional app
- Web Chat: View the full status of your requests and rate knowledge that Chatbot has provided
- Available with BMC Helix Digital Workplace and Helix Business Workflows
Read BMC Blog Post, “Delight Users and Simplify IT with Enterprise Chatbots.”