by Derek Fields | Apr 28, 2026 | Atlassian, Blog
Summary: Here is our updated consolidation of the Atlassian announcements for all the latest Atlassian Cloud changes. Table of contentsApril 2026Jira Platform New This Week | Space Insights: Customizable DashboardsJira Platform New This Week | Preview Work Items...
by Anne Brock | Apr 16, 2026 | Blog, BMC
SUMMARY: BMC Helix ITSM transforms IT service management by utilizing Problem Management to investigate and resolve the root causes of recurring incidents rather than merely applying temporary band-aid fixes. IT teams utilize Root Cause Analysis tools during the...
by Anne Brock | Apr 9, 2026 | Blog, Xurrent
Introducing the latest addition to our suite of ITSM solutions! We are excited to let everyone know that we’ve added another ITSM solution to our list! We already work with BMC Helix ITSM products (Helix ITSM, Footprints, Remedyforce) and with the Atlassian ITSM...
by RightStar Team | Feb 28, 2026 | Blog, BMC
Asset Automation in Smart IT Asset Automation has been around for a few versions in Smart IT, so I wanted to give a run-through of it. (One note: this is available in the Progressive View of the Asset Management console; if you have not moved to Progressive Views, you...
by Derek Fields | Feb 9, 2026 | Atlassian, Blog
Summary: Here is our updated consolidation of the Atlassian announcements for all the latest Jira features and updates. Table of contentsFebruary 2026Jira Platform: Enhanced Bulk Operations: Export Labels and Assign UsersJira Service Management : AI-Powered Virtual...
by RightStar Team | Jan 30, 2026 | Blog, BMC
SUMMARY: BMC Helix ITSM delivers a superior, enterprise-grade service management experience by combining advanced Agentic AI with strict alignment with ITIL 4 to optimize global IT operations and reduce costs. Advanced Agentic AI: The platform utilizes predictive...
