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The Latest Atlassian Cloud Changes

Summary: Here is our updated consolidation of the Atlassian announcements for all the latest Atlassian Cloud changes. Table of contentsApril 2026★ New This Week | Jira: Find Your Confluence Content Without Leaving Jira★ New This Week | Jira: Epics With Many Child...

BMC Helix: Problem Management

Mastering Stability: A Guide to Problem Management in BMC Helix ITSM In the fast-paced world of IT service management, firefighting is often seen as a badge of honor. But if you’re constantly putting out the same fires, you aren’t just a hero – you’re...

Xurrent – Latest Addition to Our Suite of Products

Introducing the latest addition to our suite of ITSM solutions! We are excited to let everyone know that we’ve added another ITSM solution to our list! We already work with BMC Helix ITSM products (Helix ITSM, Footprints, Remedyforce) and with the Atlassian ITSM...

BMC Helix: Asset Automation in Smart IT

Asset Automation in Smart IT Asset Automation has been around for a few versions in Smart IT, so I wanted to give a run-through of it. (One note: this is available in the Progressive View of the Asset Management console; if you have not moved to Progressive Views, you...

The Latest Top Jira Updates

Summary: Here is our updated consolidation of the Atlassian announcements for all the latest Jira features and updates. Table of contentsFebruary 2026Jira Platform: Enhanced Bulk Operations: Export Labels and Assign UsersJira Service Management : AI-Powered Virtual...

BMC Helix: Why Choose BMC Helix ITSM?

SUMMARY: BMC Helix ITSM delivers a superior, enterprise-grade service management experience by combining advanced Agentic AI with strict alignment with ITIL 4 to optimize global IT operations and reduce costs. Advanced Agentic AI: The platform utilizes predictive...