by RightStar Team | Sep 29, 2026 | Atlassian, Blog
Summary: Enterprise IT leaders must establish usage baselines and governance controls before December 3, 2026, as Atlassian transitions Rovo AI features and Automation workflows from flat subscriptions to metered, variable-cost operating expenses. Key Takeaways:...
by Anne Brock | Sep 22, 2026 | Blog, BMC
Table of contentsEmployee NavigatorService CollaboratorCatalog CuratorComing Soon BMC Helix Agent AI is streamlining IT service management and employee support by deploying purpose-built, intelligent agents tailored to specific operational needs. Welcome to the first...
by Derek Fields | Sep 15, 2026 | Atlassian, Blog
Summary: Here is our updated consolidation of the Atlassian announcements for all the latest Atlassian Cloud changes. Table of contentsSeptember 2026Jira | A Faster, More Flexible Jira Board ExperienceJira & Confluence | Know Who You’re Working With—Without...
by Anne Brock | Apr 16, 2026 | Blog, BMC
SUMMARY: BMC Helix ITSM transforms IT service management by utilizing Problem Management to investigate and resolve the root causes of recurring incidents rather than merely applying temporary band-aid fixes. IT teams utilize Root Cause Analysis tools during the...
by Anne Brock | Apr 9, 2026 | Blog, Xurrent
Introducing the latest addition to our suite of ITSM solutions! We are excited to let everyone know that we’ve added another ITSM solution to our list! We already work with BMC Helix ITSM products (Helix ITSM, Footprints, Remedyforce) and with the Atlassian ITSM...
by RightStar Team | Feb 28, 2026 | Blog, BMC
Asset Automation in Smart IT Asset Automation has been around for a few versions in Smart IT, so I wanted to give a run-through of it. (One note: this is available in the Progressive View of the Asset Management console; if you have not moved to Progressive Views, you...
