by Derek Fields | Feb 5, 2026 | Atlassian, Blog
Summary: Here is our updated consolidation of the Atlassian announcements for all the latest Atlassian Cloud changes. Table of contentsFebruary 2026AI Agent Tools Transform Jira AutomationBulk Export Pages with All AttachmentsImport Request Types from TemplatesAssets...
by RightStar Team | Jan 30, 2026 | Blog, BMC
Summary: BMC Helix ITSM is the enterprise-grade choice for organizations prioritizing a CMDB-first strategy and deep IT integration. Recognized as a top-tier competitor to ServiceNow, it leverages advanced Agentic AI (including BMC HelixGPT and Zero-Touch Remediation)...
by Derek Fields | Jan 29, 2026 | Atlassian, Blog
Summary: Here is our updated consolidation of the Atlassian announcements for all the latest Jira features and updates. Table of contentsJanuary 2026Faster Work Item UnlinkingWebhook-Based Automation DelaysStar Your Critical Alert SearchesUnread Comment Indicators on...
by RightStar Team | Dec 30, 2025 | Blog, BMC
Table of contentsWhy bring your own LLM? Summary: Avoid BMC Helix renewal pitfalls and vendor lock-in by embracing a Bring-Your-Own LLM (BYOLLM) approach. The open-first AI strategy of BMC Helix allows customers to choose their LLM and pivot as technology changes,...
by RightStar Team | Nov 13, 2025 | Blog, BMC
Summary Discover why BMC Helix is revolutionizing ITSM and AIOps as the true “anti-platform” or “open platform.” Designed for customer freedom, BMC Helix ensures you stay in control of your data and AI strategy with its four core...
by RightStar Team | Oct 23, 2025 | Atlassian, Blog
SUMMARY: Enterprise Service Management (ESM) extends proven IT Service Management (ITSM) concepts and frameworks, such as ITIL, to non-IT service teams across the organization to break down organizational silos, improve cross-departmental collaboration, and drive...
