Smart IT: Asset Actions
ANNE BROCK, RIGHTSTAR Attaching Users to Assets I was chatting with a co-worker the other day, and we were saying it would be nice if there was an easier way to attach a user to an asset in Smart Recorder. [...]
Remedyforce Winter 2021 is out!
ANNE BROCK, RIGHTSTAR March 4, 2021 It is out! Winter 2021 is now GA. As always, BMC will push the upgrade to your org; this release is scheduled to be pushed on April 9, 2021 (see the schedule here: https://docs.bmc.com/docs/display/public/REMF/Release+schedules [...]
Custom LDAP Import; AD Account Creation
JASON MILLER, RIGHTSTAR Custom LDAP Import We all know that Remedy aka the AR System (the platform that ITSM is built upon) has LDAP import built into it. To quote from the documentation: Lightweight Directory Access Protocol (LDAP) provides a [...]