BY ANNE BROCK, RIGHTSTAR As you all know, there are a couple print options available in the “Action” menu in a Remedyforce ticket. But that printout relies on the Remedyforce Incident Console version 1.0 Page Layout. Sometimes that isn’t going [...]
BY ANNE BROCK, RIGHTSTAR Just a reminder – Adobe has announced the end of development and distribution of Adobe Flash Player by the end of 2020. BMC has been removing Flash-dependent features in its Remedy suite of products; but there [...]
BY STUART WHITE, RIGHTSTAR Create a subtask process that will allow for tasks to be sequenced in a specific order. This is a static process that mimics the OOTB subtask sequencing found natively in FPSC v.11. There are three stages [...]
