by RightStar Team | Feb 21, 2025 | Atlassian, Blog
If you are a new Atlassian customer or new to the cloud, it is useful to know that many Atlassian partners, such as RightStar, can offer discounts on your cloud licenses. However, there are some steps that you need to take to help us help you. For us to create a quote...
by RightStar Team | Nov 1, 2024 | Blog, BMC
BMC Helix ITSM BMC Helix ITSM is a leading ITSM solution with robust Ticket Management capabilities. We have a short video that walks through how to manage tickets (Incidents and Work Orders) in the solution: For more information, see this website...
by RightStar Team | Sep 10, 2024 | Atlassian, Blog
RightStar is an Atlassian Platinum Solution Partner that provides managed services and support for Atlassian tools, including Jira Service Management. Support is provided by skilled and certified Atlassian engineers for all Atlassian products. The Managed Services...
by RightStar Team | Sep 5, 2024 | Blog, BMC
SUMMARY: BMC Software’s acquisition of Netreo equips organizations with a comprehensive, single-tool solution for full-stack IT monitoring and AIOps, delivering real-time visibility and rapid time-to-value across hybrid, cloud, and on-premises environments. Netreo...
by RightStar Team | Sep 3, 2024 | Atlassian, Blog
SUMMARY: The latest enhancements to Jira Service Management amplify the efficiency of service operations by introducing AI-driven features and expanding robust integration capabilities across essential IT tools. Atlassian Intelligence now automatically suggests...
by RightStar Team | Aug 27, 2024 | Atlassian, Blog
SUMMARY: Recognized by Forrester Research, Atlassian Jira Service Management serves as a pivotal Enterprise Service Management (ESM) tool that streamlines cross-functional collaboration and enhances the entire service delivery lifecycle. Atlassian integrates advanced...
by RightStar Team | Aug 22, 2024 | Atlassian, Blog
Confluence, developed by Atlassian, is a powerful tool that allows you to create, collaborate, and organize your work all in one place. It enables each team member to access the information they need effortlessly. Confluence is the ideal team workspace that fosters...
by RightStar Team | Aug 20, 2024 | Atlassian, Blog
SUMMARY: Switching to Jira Service Management empowers organizations to streamline operations and enhance collaboration through a highly flexible, user-friendly, and cost-effective IT service platform. Jira Service Management seamlessly integrates with the broader...
by RightStar Team | Jul 30, 2024 | Blog, BMC
BMC Helix Service Management 23.3.02 release is now available BMC has announced the release of ITSM 23.3.02 and we wanted to let you know about some of the cool features in it! First, there are now Progressive Web App (PWA) screens for Release. This means Release...
by RightStar Team | Apr 16, 2024 | Blog, BMC
SUMMARY: BMC Helix ITSM optimizes digital service delivery by equipping modern IT departments with customizable self-service portals, efficient support interfaces, and advanced analytics capabilities. The Digital Workplace portal empowers end-users with a tailored,...
