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Getting More Value Out Of Remedyforce

We know our customers are always trying to get more value from all the tools they use. Remedyforce is one of those tools that can be a simple ticketing system – or much more. Here are some ideas you may want to consider: Have you looked at your Remedyforce Value...

Changes vs. Service Requests

It can sometimes be hard to identify which processes in an organization should be changes and which should be Service Requests. For example, provisioning a new server  for a department.  Technically this is a change to the environment but does it really need to be a...

Take a moment to help improve the web

The web is a great open technology for creating flexible service management applications, like Remedyforce. Please take a moment to sign the Extensible Web Manifesto that will allow web developers to make more powerful applications for their customers. A more specific...