by RightStar Team | Apr 3, 2025 | Blog, BMC
SUMMARY: Helix GPT Agent Assist accelerates traditional IT support workflows by utilizing large language models to provide IT agents with summarized, highly contextual responses to user incidents. The system eliminates manual searches through extensive knowledge bases...
by RightStar Team | Mar 25, 2025 | Blog, BMC
What is HelixGPT? We throw the phrase around a lot – HelixGPT – but we don’t always say what we mean by it. BMC HelixGPT is a generative AI capability integrated into BMC Helix Service Management and BMC Helix IT Operations Management. It provides faster problem...
by RightStar Team | Mar 3, 2025 | Atlassian, Blog, Confluence
by Derek Fields Confluence Training This week we have been focused on different ideas that go into curating a high-quality Confluence site. I have saved what I think is the most important part of this to the end: Training. You should not expect your users to...
by RightStar Team | Feb 28, 2025 | Atlassian, Blog, Confluence
by Derek Fields Using Templates in Confluence: A Guide to Enhancing Site Consistency The theme of this series of posts is that curation is key to a high-functioning Confluence site. Ensuring consistency makes it easier for users to create, find, and use the content in...
by RightStar Team | Feb 27, 2025 | Atlassian, Blog, Confluence
by Derek Fields How Proper Use of Labels Can Improve a Confluence Site Labels in Confluence are versatile tools that enhance organization, navigation, and content discovery. When used strategically, they make a site more intuitive, reduce search time, and facilitate...
by RightStar Team | Feb 26, 2025 | Atlassian, Blog, Confluence
by Derek Fields A well-curated Confluence site starts with an approach to governance. As I stated yesterday, “Curating a well-organized Confluence site requires thoughtful planning, consistent maintenance, and strategic use of built-in features.” Governance describes...
