by RightStar Team | Sep 3, 2024 | Atlassian, Blog
Let’s dive into the latest enhancements to Jira Service Management, which simplify and amplify the efficiency of service operations. Jira Service Management updates include: Asset Management: You can now monitor the health of your asset/CI data, assess the accuracy...
by RightStar Team | Aug 27, 2024 | Atlassian, Blog
Forrester Research highlights Atlassian Jira Service Management as a pivotal ESM tool, focusing on its capacity to streamline team collaboration and enhance service management. Here’s what they had to say: Atlassian Simplifies Team Collaboration: Jira Service...
by RightStar Team | Aug 20, 2024 | Atlassian, Blog
Is there a compelling reason to switch to Jira Service Management? No, not one reason, but many reasons to switch. Flexibility and Customization Jira Service Management is highly customizable, allowing organizations to tailor workflows, ticket management, and...
by RightStar Team | Nov 18, 2022 | Atlassian
As a Jira Admin, you may have run into the problem that you have been asked to create a project with a small number of Issue Types but lots and lots of fields that need to be captured. We see this often with Jira Service Desk projects, where there is a single Service...
by RightStar Team | Aug 24, 2020 | Atlassian, Blog
This is a very short blog to report on something that one of my clients found. It seems important enough and hard enough to detect that it is worth making available to the Atlassian community. My client suddenly found that emails with attachments were being processed...