By Derek Fields In my last post, I introduced the idea of using Insight as a general-purpose Object-Oriented database to allow you to extend the Jira data model to capture information about objects and not just about issues. In this [...]
By Derek Fields As a Jira Administrator, you may not think too much about object-oriented databases. In fact, the only time you may think about a database at all is when you have to contact your DBA to get them [...]
By Derek Fields, Rightstar For those of us who administer Service Level Agreements (SLAs) in Jira Service Desk , the ability to associate a calendar with an SLA is critical to configuring the SLA. Out of the box, JSD comes [...]
