How to Collect Default Printer

Recently a user had a requirement to collect the default printer assigned to every Windows PC. He posted his request on the http://communities.bmc.com as he could not find the solution easily himself. Even though Asset Core does collect printer details [...]

2013-07-26T14:31:44+00:00July 26th, 2013|FPAC|

Extending Remedyforce: Queue Managers

A common request from Remedyforce customers is to have the ability to designate a User as the manager of a Queue which can be used in a variety of ways: Better reporting for managers that oversee multiple queues. Easy dynamic [...]

2013-06-21T18:39:52+00:00June 21st, 2013|RF|