How to Collect Default Printer

Recently a user had a requirement to collect the default printer assigned to every Windows PC. He posted his request on the as he could not find the solution easily himself. Even though Asset Core does collect printer details [...]

2013-07-26T14:31:44+00:00July 26th, 2013|FPAC|

Extending Remedyforce: Queue Managers

A common request from Remedyforce customers is to have the ability to designate a User as the manager of a Queue which can be used in a variety of ways: Better reporting for managers that oversee multiple queues. Easy dynamic [...]

2013-06-21T18:39:52+00:00June 21st, 2013|RF|