Solving For:
I have lost the password to my FPSC administrator account.
Solution:
Overwrite the unknown administrator account’s password hash with a known password hash.
Details:
If you have lost your administrator password to FootPrints Service Core v11.5, this is how you can reset it to a known value.
STEP 1:
Log into SQL Server Management Studio and open the Footprints database.
STEP 2:
Navigate to the dbo.users table.
STEP 3:
Paste the following hash into the password field for the appropriate account.
- Password has for the password “root“
- KNiI95fCWzWKw
STEP 4:
Verify that the authentication_method field is set to either PRIMARY or SECONDARY depending upon which you have set to internal FootPrints Authentication.
VERIFICATION:
Verify that you can log in using the account whose password you just overlaid.