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BMC Helix: Avoiding Renewal Pitfalls: The Benefits of a Bring-Your-Own LLM Approach

RightStar TeamDecember 30, 2025

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Summary: Avoid BMC Helix renewal pitfalls and vendor lock-in by embracing a Bring-Your-Own LLM (BYOLLM) approach. The open-first AI strategy of BMC Helix allows customers to choose their LLM and pivot as technology changes, keeping costs modular and reducing TCO while avoiding “baked-in” AI premiums.

Why bring your own LLM?

Our last blog post discussed the “anti-platform” approach of BMC Helix – instead of locking customers into one vendor for everything, BMC Helix’s approach is to let customers choose some modules or all of them. 

This becomes particularly important when discussing LLMs (Large Language Models). You may have noticed that the LLM/AI marketplace is undergoing rapid changes. Technology is changing; costs are dropping. Getting locked into one proprietary model isn’t good for customers. And it can cause costs to increase significantly on renewals.

By contrast, an open-first AI approach with BYOLLM keeps costs modular, avoids “baked-in” AI premiums, and lets organizations pivot to better or cheaper models as they emerge. A BYOLLM posture, built on an open platform, preserves options and makes it easier to reduce TCO as model prices fall.

This LinkedIn post by Jon Stevens-Hall covers the benefits of a BYOLLM vs the risks of a locked-in model – https://www.linkedin.com/pulse/avoiding-renewal-pitfalls-benefits-bring-your-own-llm-stevens-hall-dktec/

We think BMC Helix is right about this one. What do you think?