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BMC Helix: Asset Automation in Smart IT

RightStar TeamFebruary 28, 2026

Asset Automation in Smart IT

Asset Automation has been around for a few versions in Smart IT, so I wanted to give a run-through of it. (One note: this is available in the Progressive View of the Asset Management console; if you have not moved to Progressive Views, you will not have access to this feature. And I don’t think it was available in versions before 25.x.)

It’s a pretty simple concept – take some of the routine tasks in Asset Management and set up jobs to automate them.

Asset automation enables you to create rules that automate the following repetitive tasks:

  • Establishing people relationships
  • Setting locations
  • Setting contracts
  • Assigning attribute values to assets. 

These rules apply to multiple assets, reducing the number of rules needed for multiple-asset actions.

We created a short (4 and a half minute) video showing how to access and use the feature – take a look!

YouTube player

For full documentation, including needed permissions, see:

https://docs.bmc.com/xwiki/bin/view/Service-Management/IT-Service-Management/BMC-Helix-ITSM-Asset-Management/asset261/Administering/Automating-tasks-by-using-Asset-automation

As always, contact [email protected] for more information.