Remote Administration

Remote Administration for BMC Remedy and Service Desk Express
RightStar Systems offers comprehensive remote administration services for users of BMC Remedy and BMC Service Desk Express (SDE). As a leading provider of BMC IT Service Management solutions and Authorized BMC Level 1 support partner, RightStar has the expertise to help you get the maximum benefit from your Remedy or SDE software.

Subscribers to the remote administration program receive priority access to a senior systems consultant, and will benefit from RightStar’s oversight at all levels of the IT department. Service desk analysts will enhance their knowledge of the system and receive assistance with upgrades and customizations. Management will be able to implement best practices, improve the return on investment, and increase end-user satisfaction.

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RightStar Remote Administration for BMC Remedy
RightStar Remote Administration for BMC Service Desk Express