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Getting More Value Out Of Remedyforce

We know our customers are always trying to get more value from all the tools they use. Remedyforce is one of those tools that can be a simple ticketing system – or much more. Here are some ideas you may want to consider: Have you looked at your Remedyforce Value...

IT Staffs respond to the Covid-19 Pandemic

IT departments around the globe have been asked to ramp up the ability to have their employees work at home in response to government mandates to “Social Distance”! I am so proud of the way IT has risen to the challenge to keep businesses operational. This has been no...

What’s New in Portfolio for Jira

With version 2.17 in September 2018, Atlassian’s Portfolio for Jira became an approved Data Center Atlassian Marketplace app.  Since then Atlassian has been hard at work improving their offering in this market.  With the release of Portfolio for Jira 2.18 in November...

How can I check out the latest Remedy features?

We often get asked by our customers “Can you show me XYZ?” where XYZ is the latest release of something from BMC. We are happy to do that! But if you have people who want to try things out for themselves, hands-on, I wanted to make sure you knew about the BMC Trial...

Remedyforce 20.20.01 is Released!

Remedyforce 20.20.01 has been Released! You can download it from Appexchange and upgrade yourself or wait for BMC to push it. While there were many enhancements, as usual, there were a couple that I thought our customers would appreciate. CMDB class security using...

BMC FootPrints – Improving Performance

Deleting Apache logs that are older than 7 days How to have a Scheduled Task in Window setup to delete Apache Tomcat files that are older than 7 days daily Create a bat file that contains the executable that will delete the Apache Tomcat logs In the above script make...