by RightStar Team | Dec 30, 2015 | BCM, Blog
Great News! BMC has released their first hotfix for v12.1. This will provide customers still running previous versions of Client Management a more stable upgrade path. Version 12.1 offers much more functionality in two key areas. The first major improvement is in OS...
by RightStar Team | Oct 7, 2015 | BCM, Blog
BMC just released v12.1 of BMC Client Management and here is the link to the NEW WIKI style documentation. The link will land you on the “What’s New in v12.1” page.BCM WIKI for 12.1...
by RightStar Team | Aug 14, 2015 | Blog, Remedy
Not quite ready to upgrade to Remedy 9, but like all the cool new interface features of MyIT and Smart IT? Well, have I got news for you! You too can have these cool new features! Smart IT 1.1 and MyIT2.5 can be installed with Remedy 7.6.04 SP2 and beyond. Now if you...
by RightStar Team | May 26, 2015 | Blog, Remedy
Welcome to the world of simplicity! BMC just released SmartIT 1.1 with the new change request persona. This persona is quick, easy, and extremely efficient! It is the solution for complaints about how difficult it is to submit a change request. The interface is...
by RightStar Team | Mar 18, 2015 | BCM, Blog
Did you know that BCM can parse files and return entries that are then added to the custom inventory module? The “out of the box” operational rule has just this ability. The rule name is “File Analysis via Regular Expression”. I created a...
