by RightStar Team | Dec 23, 2014 | BCM, Blog
I have just posted a document explaining all the steps required to build an Operational Rule that will delete all devices of a device group. If you had a group that was dynamically created using a query with the criteria of “Last Update” = Less than 1...
by RightStar Team | Jul 8, 2014 | Blog, Footprints
ApplicabilityFootPrints Service Core version 11 or later, but not including version 12.Pre-requisites Access to Form Designer in one or more workspaces Access to the file system on FootPrints application server Ability to write JavaScript (Suggested) Familiarity with...
by RightStar Team | May 27, 2014 | Blog, Remedyforce
There is increasing demand these days for IT to publish a service catalog, thereby automating the service request process for end users. These service requests can include basic orders for hardware, software, account access, and badges, or may extend to requests for...
by RightStar Team | Nov 14, 2013 | BCM, Blog
Description After adding bulletin MS12-A04 (KB2719615) to a patch group, you may see devices in this group repeatedly apply these patches. Additionally, if the patch group is configured to perform a reboot after installation, the target PC will also reboot...
by RightStar Team | Nov 4, 2013 | Blog, Footprints, Remedyforce
I was recently asked to assist a customer of ours who had been experiencing difficulties delivering a particular service to their customer. Upon investigation, I was able to determine that the issue was not related to capability, rather, at the root of the breakdown...
