by RightStar Team | Sep 7, 2019 | BCM, Blog
Very exciting release with so many changes, fixes, and enhancements! This article will cover some of these items but not all. They will be listed in no particular order. Please visit the product documentation page to review these changes in more detail. The link to...
by RightStar Team | Aug 28, 2019 | Atlassian, Blog
We all know how great Jira Service Desk is for helping us track issues as they come up. And many use the Insight Asset Management app from Riada in the Atlassian Marketplace to tie assets or other configuration items in the CMDB to those Change, Incident, Problem, and...
by RightStar Team | Aug 6, 2019 | Blog, Remedyforce
I’ve been waiting for this one! I’ve been participating in the beta cycle of Remedyforce Summer 2019, also known as 19.02, and I like some of the new changes. Here’s my favorites list; which do you like? Support for Print and PDF options in Salesforce Lightning...
by RightStar Team | Aug 6, 2019 | Blog, Remedyforce
We’ve all been there. We’re trying to allocate fixed licenses – let’s say for Asset Management – and we’re told they are all in use. And our question is “Who the heck is using them?” Turns out there is an easy way to find this out. First, open the User form. I...
by RightStar Team | Jul 26, 2019 | BCM, Blog
For the past 9 years configuring, implementing, and testing BMC Client Management (a Discovery and Management application) and providing valuable feedback using the BMC Communities blog for BMC Client Management, I thought it would be a good idea to offer some...
