by RightStar Team | Jun 15, 2016 | Blog, Remedy
We wanted to make sure everyone was aware of this upcoming change; it may affect any integrations you have with Salesforce. TLS encryption is used to ensure a secure connection to endpoints; Salesforce Web and API connections and email use TLS as a key component of...
by RightStar Team | Jun 2, 2016 | Blog, Remedy
The last we blogged with you, we discussed Smart IT 1.1. Since that day, BMC has released 1.2, 1.3, 1.4 and is finishing up the early access program for 1.5. While we aren’t allowed to reveal what’s coming in 1.5, we can certainly update you on the cool things...
by RightStar Team | Mar 6, 2016 | Blog, Footprints
The Dynamic SQL Field Mapper (DSFM) feature of FootPrints is a powerful tool for integrating FootPrints with other systems. By understanding the available options for the feature, both documented and not, you can expand its suitability for use cases even further....
by RightStar Team | Dec 30, 2015 | BCM, Blog
Great News! BMC has released their first hotfix for v12.1. This will provide customers still running previous versions of Client Management a more stable upgrade path. Version 12.1 offers much more functionality in two key areas. The first major improvement is in OS...
by RightStar Team | Oct 7, 2015 | BCM, Blog
BMC just released v12.1 of BMC Client Management and here is the link to the NEW WIKI style documentation. The link will land you on the “What’s New in v12.1” page.BCM WIKI for 12.1...
by RightStar Team | Aug 14, 2015 | Blog, Remedy
Not quite ready to upgrade to Remedy 9, but like all the cool new interface features of MyIT and Smart IT? Well, have I got news for you! You too can have these cool new features! Smart IT 1.1 and MyIT2.5 can be installed with Remedy 7.6.04 SP2 and beyond. Now if you...
