by Derek Fields Using Templates in Confluence: A Guide to Enhancing Site Consistency The theme of this series of posts is that curation is key to a high-functioning Confluence site. Ensuring consistency makes it easier for users to create, find, and use the content in...
by Derek Fields How Proper Use of Labels Can Improve a Confluence Site Labels in Confluence are versatile tools that enhance organization, navigation, and content discovery. When used strategically, they make a site more intuitive, reduce search time, and facilitate...
by Derek Fields A well-curated Confluence site starts with an approach to governance. As I stated yesterday, “Curating a well-organized Confluence site requires thoughtful planning, consistent maintenance, and strategic use of built-in features.” Governance describes...
Thoughts on Confluence by Derek Fields If you are new to Confluence, you may not yet have discovered that Confluence is a tremendous product with a myriad of different uses. It can be the central repository of organizational knowledge. Confluence can serve as the...
If you are a new Atlassian customer or new to the cloud, it is useful to know that many Atlassian partners, such as RightStar, can offer discounts on your cloud licenses. However, there are some steps that you need to take to help us help you. For us to create a quote...
BMC Helix ITSM BMC Helix ITSM is a leading ITSM solution with robust Ticket Management capabilities. We have a short video that walks through how to manage tickets (Incidents and Work Orders) in the solution: https://www.youtube.com/watch?v=VishAc7dPHY For more...
RightStar is an Atlassian Platinum Solution Partner that provides managed services and support for Atlassian tools, including Jira Service Management. Support is provided by skilled and certified Atlassian engineers for all Atlassian products. The Managed Services...
SUMMARY: BMC Software’s acquisition of Netreo equips organizations with a comprehensive, single-tool solution for full-stack IT monitoring and AIOps, delivering real-time visibility and rapid time-to-value across hybrid, cloud, and on-premises environments. Netreo...
SUMMARY: The latest enhancements to Jira Service Management amplify the efficiency of service operations by introducing AI-driven features and expanding robust integration capabilities across essential IT tools. Atlassian Intelligence now automatically suggests...
SUMMARY: Recognized by Forrester Research, Atlassian Jira Service Management serves as a pivotal Enterprise Service Management (ESM) tool that streamlines cross-functional collaboration and enhances the entire service delivery lifecycle. Atlassian integrates advanced...