by RightStar Team | Nov 1, 2024 | Blog, BMC
BMC Helix ITSM BMC Helix ITSM is a leading ITSM solution with robust Ticket Management capabilities. We have a short video that walks through how to manage tickets (Incidents and Work Orders) in the solution: For more information, see this website...
by RightStar Team | Sep 10, 2024 | Atlassian, Blog
RightStar is an Atlassian Platinum Solution Partner that provides managed services and support for Atlassian tools, including Jira Service Management. Support is provided by skilled and certified Atlassian engineers for all Atlassian products. The Managed Services...
by RightStar Team | Sep 5, 2024 | Blog, BMC
SUMMARY: BMC Software’s acquisition of Netreo equips organizations with a comprehensive, single-tool solution for full-stack IT monitoring and AIOps, delivering real-time visibility and rapid time-to-value across hybrid, cloud, and on-premises environments. Netreo...
by RightStar Team | Sep 3, 2024 | Atlassian, Blog
SUMMARY: The latest enhancements to Jira Service Management amplify the efficiency of service operations by introducing AI-driven features and expanding robust integration capabilities across essential IT tools. Atlassian Intelligence now automatically suggests...
by RightStar Team | Aug 27, 2024 | Atlassian, Blog
SUMMARY: Recognized by Forrester Research, Atlassian Jira Service Management serves as a pivotal Enterprise Service Management (ESM) tool that streamlines cross-functional collaboration and enhances the entire service delivery lifecycle. Atlassian integrates advanced...
