by RightStar Team | May 13, 2020 | Atlassian, Blog
The Atlassian ecosystem is one of the great features of using Atlassian tools. There are thousands of apps created by third-part developers that implement solutions for an almost unlimited number of business needs. This is a huge strength for Atlassian because no...
by RightStar Team | May 6, 2020 | Atlassian, Blog
By Derek Fields, Atlassian Practice Manager As a Jira administrator, sometimes you need to get down to the OS level to figure out a performance issue. For many of us, OS-level work is not our strength; after all, we are Jira administrators and we are used to working...
by RightStar Team | May 4, 2020 | Atlassian, Blog
For those of us who administer Service Level Agreements (SLAs) in the Jira Service Desk, the ability to associate a calendar with an SLA is critical to configuring the SLA. Out of the box, JSD comes with 2 calendars: a 9-5 weekday calendar and a 24×7 calendar....
by RightStar Team | Apr 30, 2020 | Blog, Remedyforce
We know our customers are always trying to get more value from all the tools they use. Remedyforce is one of those tools that can be a simple ticketing system – or much more. Here are some ideas you may want to consider: Have you looked at your Remedyforce Value...
by RightStar Team | Apr 9, 2020 | BCM, Blog
IT departments around the globe have been asked to ramp up the ability to have their employees work at home in response to government mandates to “Social Distance”! I am so proud of the way IT has risen to the challenge to keep businesses operational. This has been no...
