by RightStar Team | May 6, 2020 | Atlassian, Blog
By Derek Fields, Atlassian Practice Manager As a Jira administrator, sometimes you need to get down to the OS level to figure out a performance issue. For many of us, OS-level work is not our strength; after all, we are Jira administrators and we are used to working...
by RightStar Team | May 4, 2020 | Atlassian, Blog
For those of us who administer Service Level Agreements (SLAs) in the Jira Service Desk, the ability to associate a calendar with an SLA is critical to configuring the SLA. Out of the box, JSD comes with 2 calendars: a 9-5 weekday calendar and a 24×7 calendar....
by RightStar Team | Apr 30, 2020 | Blog, Remedyforce
We know our customers are always trying to get more value from all the tools they use. Remedyforce is one of those tools that can be a simple ticketing system – or much more. Here are some ideas you may want to consider: Have you looked at your Remedyforce Value...
by RightStar Team | Apr 9, 2020 | BCM, Blog
IT departments around the globe have been asked to ramp up the ability to have their employees work at home in response to government mandates to “Social Distance”! I am so proud of the way IT has risen to the challenge to keep businesses operational. This has been no...
by RightStar Team | Feb 13, 2020 | Atlassian, Blog
With version 2.17 in September 2018, Atlassian’s Portfolio for Jira became an approved Data Center Atlassian Marketplace app. Since then Atlassian has been hard at work improving their offering in this market. With the release of Portfolio for Jira 2.18 in November...
