by RightStar Team | Aug 25, 2020 | BCM, Blog
On August 24, 2020, BMC released version 20.08 of Client Management. This version marks an end to the old method of versioning and now uses a BMC-compliant versioning scheme. This new scheme uses the last two digits of the current year and the month product was made...
by RightStar Team | Aug 24, 2020 | Atlassian, Blog
This is a very short blog to report on something that one of my clients found. It seems important enough and hard enough to detect that it is worth making available to the Atlassian community. My client suddenly found that emails with attachments were being processed...
by RightStar Team | Aug 7, 2020 | Atlassian, Blog
By Derek Fields In my last Blog, I described how to model our Facilities and Equipment for our Facilities Management Service Desk. This week, we are going to create the Jira custom fields that will allow us to put those objects into our Jira tickets and use them to...
by RightStar Team | Jul 9, 2020 | Atlassian, Blog
By Derek Fields In my last post, I introduced the idea of using Insight as a general-purpose Object-Oriented database to allow you to extend the Jira data model to capture information about objects and not just about issues. In this post, we will look at how to model...
by RightStar Team | Jul 1, 2020 | Atlassian, Blog
By Derek Fields As a Jira Administrator, you may not think too much about object-oriented databases. In fact, the only time you may think about a database at all is when you have to contact your DBA to get them to do something. In this article, I want to suggest that...
