A beautifully simple service desk
Implemented by RightStar, your Atlassian Partner
Jira Service Desk is easy to use, simple to setup, and has everything you need out of the box.
Implemented by our experts with over 800 ITSM implementations under our belt.
Self-Service made easy
Jira Service Desk’s self-service portal makes it easy to request help, search knowledge bases and track progress on issues.
Automation, SLAs, smart search, workflows, and more. Everything to make your teams more productive.
Dev + IT unite
Link Jira Service Desk tickets to Jira Software issues and keep dev and IT connected.
As low as $10 a month
Pay only for agents you need; customers are always free. Get started for as low as $10 a month for up to 3 agents.
Choose the service desk that’s ahead of the competition.
Independent reviewers rated Jira Service Desk the best against established vendors such as ServiceNow, CA Technologies and LANDesk on G2Crowd.
Download “5 signs it’s time to switch from ServiceNow.”
Everything you need in a service desk
Plus you can extend Jira Service Desk with multiple add-ons in the
Atlassian Marketplace for asset management, surveys and more.
ITIL out of the box
Drive IT best practices with ITIL-ready templates. Get everything your teams need out of the box for service request, incident, problem, and change management.
Is your team stuck in low gear with repetitive tasks or missing priority requests? Setup automations so your agents can focus on solving the important stuff and help lighten the workload.
Report on metrics
Gain visibility into the metrics that matter to your business. Improve performance by catching bottlenecks before they happen.
Build a knowledge base
Atlassian Confluence is free with Jira Service Desk. Document your information in Confluence, link it to your service desk portal and provide your customers with a self-service knowledge base.