Atlassian Jira Service Desk
Modern. Collaborative.
Powerful. Affordable.
ITSM software that unlocks high-velocity teams.
Deliver exceptional IT service, fast
With Atlassian Jira Service Desk, you can track work across the enterprise through an open, collaborative platform. Link issues across Jira and ingest data from other software development tools so your IT support and operations teams have richer contextual information to rapidly respond to requests, incidents, and changes.
Make work visible
Start with ITIL best practices out-of-the-box and easily adapt your service management processes to match the way your teams work. Tailor service delivery to your organization’s specific needs with Atlassian’s rich ecosystem of integrations and marketplace apps.
Connect Dev and Ops teams
Deliver more customer impact while managing risk. Accelerate critical development work, eliminate toil, and deploy changes with ease, with a complete audit trail for every change.
“Jira Service Management supports our processes so we all work in the same tool, in the same way…Now we have a single place of truth from which we can extract data and base our reports. This provides us with a better overview and a common understanding throughout the organization.”
– Marie Björke, Head of IT Service Management at ISS
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Get in touch to get started
No obligation, no pressure. We're easy to talk with and you might be surprised at how much you can learn about your project by speaking with our experts.
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