by RightStar Team | May 17, 2023 | Atlassian
While the concepts of asset management and configuration management are related to one another, they are unique, each focusing on a different set of practices. Both asset and configuration management fall under the service management practices of the widely used... 
by RightStar Team | May 9, 2023 | Atlassian
As a technology professional, you’re probably familiar with the Sunday Experience. Imagine a typical Sunday morning: You wake up, go for a walk while listening to music on Spotify, come home and read the news in the Washington Post app, and then catch up on your... 
by RightStar Team | May 5, 2023 | Atlassian
Jira Service Management (JSM) is a popular IT service desk platform that helps teams manage and resolve incidents, problems, and changes as part of their IT operations. As more companies move towards cloud-based solutions, cloud migration has become popular for those... 
by RightStar Team | May 2, 2023 | Atlassian
Jira Service Management is a robust cloud-based platform that enables organizations to manage their IT services and support operations centrally. It features a plethora of tools, including incident management, change management, problem management, and service... 
by RightStar Team | May 2, 2023 | Atlassian
What is Remote Admin for Jira? Remote Admin for Jira is a fully managed service offered by RightStar that enables organizations to delegate Jira administration tasks to experts in the field. The service provides a remote administrator responsible for maintaining and... 
by RightStar Team | May 2, 2023 | Atlassian
Jira Service Desk is a highly regarded IT service management (ITSM) software platform that enables organizations to streamline their IT service operations. The platform provides a central help desk system that allows IT teams to manage support requests, optimize...