Easy SLA Management

Remedyforce boasts one of the best non-coded SLM (Service Level Management) setups in the market. It comes feature packed with Entitlements, Milestones and Actions, and Service Targets which can all be configured using forms. All SLA's can be segregated by [...]

2013-05-30T21:25:09+00:00May 30th, 2013|RF|

How many servers does it take to support Remedy?

Provisioning the infrastructure to support your new BMC Remedy ITSM Suite is critical to the successful adoption of your solution.  If your users are experiencing a system that is slow and unresponsive, it’s going to be difficult to get them [...]

2013-03-26T23:29:01+00:00March 26th, 2013|Rem|