Implementation Lessons: Hacking Templates

Remedyforce Templates are a simple way to define process flow without needing to code anything. One of the little know features built into the application is a way to apply a template to an incident from a workflow rule. This [...]

2013-06-14T17:16:58+00:00June 14th, 2013|RF|

How to Retire Assets (End of a Life Cycle), Part I

Whether you lease or purchase, expense items or capitalize them, at some point you'll be faced with the question of how to maintain accuracy in your inventory in FootPrints Asset Core when re-imaging or disposing of devices. All organizations face [...]

2013-05-06T21:53:21+00:00May 6th, 2013|FPAC|