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Library of White Papers
White Paper LibraryFMDTmBXRNO2020-04-06T15:08:33+00:00

IT Asset Management

  • How to Build an Asset Management Program: 7 Keys to Success
  • Why You Need an Automated Asset Management Solution
  • Seven Steps to Getting a Handle on Software Licensing
  • Four Steps to Faster, Better Application Dependency Mapping
  • Four Best Practices For Software Asset Management
  • Taking Asset Management from Pen & Paper to the CMDB
  • Gartner’s MarketScope for the IT Asset Management Repository

Change and Release Management

  • Modernize Change Management While Minimizing Business Risk
  • Gartner MarketScope for Network Configuration and Change Management
  • Change and Release Management Initiative Brief
  • Relieving The Pressure Of Change In The Data Center

Configuration Management Database (CMDB)

  • Step-By-Step Approach to Building and Managing Your CMDB
  • Six Criteria for an Effective CMDB Architecture
  • Taking Asset Management from Pen & Paper to the CMDB
  • The CMDB: The “Brain” Behind IT Business Value

Data Center Automation

  • Workload Automation: Accelerating Digital Services Delivery
  • Bringing Order from Chaos through Comprehensive Data Center Automation
  • A Healthy Data Center Begins with a Wellness Self-Assessment

Data Center Performance Management

  • Moving the Data Center from Chaos to Control
  • Why You Need Intelligent Capacity Planning for your Data Center
  • Getting Started with Data Center Infrastructure Management (DCIM)
  • Proactive Operations for the Modern Data Center

DevOps

  • The State of DevOps 2019

Discovery

  • The Business Value of BMC Helix Discovery Software
  • All Transformation Starts Here
  • The Key to Real-time Visibility Across IT: Start-anywhere Application Mapping

Incident Management

  • Modern Incident Management

Public Sector

  • Tackle the Top Five Public Sector IT Objectives with IT Service Management

Self-Service

  • Empowering the Workforce

Service Catalog

  • Best Practices to Deliver a Service Catalog Employees Love
  • Eliminate Catalog Sprawl in the Digital Workplace
  • Understanding ITIL® Service Portfolio Management and the Service Catalog

Service Desk

  • Designing IT Service Desk Experiences
  • 4 Ways to Empower Your IT Service Management (eBook)
  • Deliver a Better Service Management User Experience
  • Drive Radical Business Value with a High-Speed IT Organization
  • IDG Poll: How IT Can Improve Efficiency
  • Taking the Service Desk to the Next Level
  • Gartner Report: 2018 Magic Quadrant for IT Service Management Tools
  • Forrester Analyst Report on BMC Helix Remedy

Service Request Management

  • Meeting the Challenge of Service Request Management
  • Streamlining Service Request Processes

SecOps

  • SecOps For Dummies

Popular Solutions

  • BMC Remedyforce
  • BMC Client Management
  • BMC Helix Remedy ITSM
  • Jira Service Desk

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IDG Poll: How IT Can Improve Efficiency—and Deliver on Its Greatest Opportunity

Complete this short form to download the PDF document.

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Download BMC Whitepaper

Complete this form to immediately download the BMC Whitepaper: “Deliver a Better Service Management User Experience”

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Download the Whitepaper: “Workload Automation: Accelerating Digital Services Delivery”

This paper will help you leverage workload automation to automate your approach to creating and changing batch workflows in application development, and scheduling batch services in IT operations. It will also give you the information you need to select the right workload automation solution.

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Download Modernize Change Management While Minimizing Business Risk Whitepaper

Complete this form to immediately download the BMC Whitepaper: “Modernize Change Management While Minimizing Business Risk”

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Gartner MarketScope for Network Configuration and Change Management

Complete this short form to download the PDF document.

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Gartner’s MarketScope for the IT Asset Management Repository

Complete this short form to download the PDF document.

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