Achieving Digital Transformation Using BMC Helix ITSM
November 20, 2019 | 2 PM ET 1 PM CT 11 AM PT
BMC Helix is the new leader in modern ITSM. It combines the latest in digital and cognitive automation technologies. Delivered in the cloud, Helix ITSM is intelligent, predictive, and very powerful. If digital transformation is on your organization’s radar, you’ll want to experience Helix ITSM for yourself.
Join us as Anne Brock of RightStar walks you through Helix ITSM and shares some of its coolest features:
• Cognitive automation capabilities
• Chatbot and Live Agent Chat capabilities
• Out of the box ITIL processes
• Powerful, stunning reports and visualizations
• Container deployment lets you run Helix ITSM on any public cloud
• New improved CMDB user interface
How to Run IT Support the DevOps Way
December 18, 2019 | 2 PM ET 1 PM CT 11 AM PT
Adding DevOps principles to your IT support processes dramatically improves service quality, team morale, problem-solving, and business productivity.
Join us for this timely webinar as IT expert Alan Reynolds shows you how to apply DevOps principles to IT support. Alan will guide you through the basic principles of DevOps and give you examples of how other organizations like yours have successfully integrated DevOps into their workflows.
You’ll walk away with the building blocks to make your support team more agile and responsive.
An Introduction to Implementing SAFe®
January 22, 2020 | 2 PM ET 1 PM CT 11 AM PT
Scaling Lean-Agile Practices to the Enterprise Level
Hundreds of organizations have implemented the Scaled Agile Framework® (SAFe®), a proven framework for scaling Lean, Agile, and DevOps across the enterprise.
Join us as Jenine Wech, Agile Transformation Coach at RightStar, introduces you to the concepts and practices of SAFe. She’ll show you how SAFe can help you:
• Achieve faster time-to market;
• Increase productivity and quality;
• Motivate and engage employees;
• Integrate thought leadership from Lean systems thinking, product development flow, scrum, Kanban, and team building;
• Continuously and more efficiently deliver value on a regular and predictable schedule;
• And much more!