ANNE BROCK, RIGHTSTAR

Recently someone asked if it was possible to create a basic report using BMC Dashboards – a table report with columns such as Incident number, summary, customer name, assigned group, priority, status, etc.

And yes, those reports can be created! For example, here is a report I created:

 

However, it’s not obvious if you haven’t taken training, so I did a short video, which can be viewed here:

https://www.youtube.com/watch?v=N5DwNI5EVUA

 

I do recommend getting training! Here’s one course from BMC to get you started:

https://www.bmc.com/education/courses/bmc-helix-dashboards-overview-wbt.html

 

I hope the video is useful to everyone.