Columns on the Remedyforce CMDB Details Tab

BY ANNE BROCK, RIGHTSTAR Someone asked me about how to control what columns show up on the Remedyforce CMDB Details tab - for Tasks, for example. At first I scratched my head and thought "I have no idea!" (Yeah, that's [...]

2021-02-26T14:43:36+00:00February 26th, 2021|RF|

Customize How You Print Out Your Service Request

BY ANNE BROCK, RIGHTSTAR As you all know, there are a couple print options available in the “Action” menu in a Remedyforce ticket. But that printout relies on the Remedyforce Incident Console version 1.0 Page Layout. Sometimes that isn’t going [...]

2020-10-28T17:36:57+00:00October 27th, 2020|RF|
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