ANNE BROCK, RIGHTSTAR March 4, 2021 It is out! Winter 2021 is now GA. As always, BMC will push the upgrade to your org; this release is scheduled to be pushed on April 9, 2021 (see the schedule here: https://docs.bmc.com/docs/display/public/REMF/Release+schedules [...]
BY ANNE BROCK, RIGHTSTAR Someone asked me about how to control what columns show up on the Remedyforce CMDB Details tab - for Tasks, for example. At first I scratched my head and thought "I have no idea!" (Yeah, that's [...]
BY ANNE BROCK, RIGHTSTAR I was reminded recently of how useful Remedyforce can be for external, B2B, customer support. RightStar has been using it for the last year for that purpose so we know how handy it can be, [...]
