BMC FootPrints – Improving Performance

BY STUART WHITE, RIGHTSTAR Deleting Apache logs that are older than 7 days How to have a Scheduled Task in Window setup to delete Apache Tomcat files that are older than 7 days daily Create a bat file that contains [...]

2020-02-05T16:21:15+00:00February 5th, 2020|FPSC|

SERVICE ANALYTICS AID

BY STUART WHITE, RIGHTSTAR   “AGE OF TICKET”, “DATA FOR PREVIOUS MONTH”, “SORT CATEGORY BY MOST USED” Service Analytics is the reporting feature in BMC FootPrints. This reporting feature can be powerful with a little knowledge of formulas and filters. [...]

2019-07-24T14:20:44+00:00July 24th, 2019|FPSC|