Doing ITSM The Atlassian Way

Legacy IT solutions often took a very siloed approach. You had one tool for managing incidents, a different for handling changes, and several more for knowledge management, changes, and more. Integrations were difficult, costly, and clunky at best. Naturally, IT [...]

2018-04-11T13:51:39+00:00April 11th, 2018|Atlassian JIRA Community|