by RightStar Team | Aug 25, 2020 | BCM
On August 24, 2020, BMC released version 20.08 of Client Management. This version marks an end to the old method of versioning and now uses a BMC-compliant versioning scheme. This new scheme uses the last two digits of the current year and the month product was made... by RightStar Team | May 28, 2013 | Remedyforce
The best time to plan Remedy ITSM training for your users is during the initial phases of the project. The people you’ve identified to support the solution may be new to Remedy and the ITSM Suite. You’ll be glad you didn’t wait for the implementation... by RightStar Team | Mar 26, 2013 | Remedy
Provisioning the infrastructure to support your new BMC Remedy ITSM Suite is critical to the successful adoption of your solution. If your users are experiencing a system that is slow and unresponsive, it’s going to be difficult to get them to use it. There seem to... by RightStar Team | Feb 18, 2013 | Remedy
This series of articles by Nancy Donnelly focuses on the steps to successfully implement the BMC Remedy ITSM Suite. So you’ve purchased BMC’s Remedy ITSM Suite and the goal is to install it and begin using the applications as soon as possible. Metrics have been...