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Using Footprints for Simple Project Management

We had a customer who needed to track some IT projects to see what their spending was going to be over the next few fiscal years. Their company-supplied tool was more complicated than they needed. They asked us for ideas, and we put together a Proof of Concept. Note:...

Preventive Maintenance with Footprints

Goal In earlier versions of FootPrints, scheduling preventive maintenance was somewhat complex, with its own section in the application. In FootPrints 12, configuring preventive maintenance schedules has been streamlined. To schedule maintenance for specific items,...

BMC FootPrints – Improving Performance

Deleting Apache logs that are older than 7 days How to have a Scheduled Task in Window setup to delete Apache Tomcat files that are older than 7 days daily Create a bat file that contains the executable that will delete the Apache Tomcat logs In the above script make...

Service Analytics Aid

Service Analytics is the reporting feature in BMC FootPrints. This reporting feature can be powerful with a little knowledge of formulas and filters. The best practice in creating a report in Service Analytics is to use a Saved Search that is created in the Advanced...