With the latest release of 12.8 for Client Management, I felt it would be good to post some of the new features and what to expect regarding the new Oracle support model for Java 8.x starting in 2019. BMC plans [...]

Client Management has the ability to use custom queries or you can use the easy "Query Builder" (default).  Sometimes it will be required to use a custom query, BCM calls it "Free Query", to accomplish the desired results. I created [...]

Many of our customers know BCM can create tickets based on Client Management Integration but not all have begun using this powerful capability. I have created a 22 minute presentation that will detail the process. Open Demo The above link will open [...]