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So far sgibbs has created 39 blog entries.

BCM 12.8 JRE issues New Features

With the latest release of 12.8 for Client Management, I felt it would be good to post some of the new features and what to expect regarding the new Oracle support model for Java 8.x starting in 2019. BMC plans [...]

2019-01-27T14:26:57+00:00January 27th, 2019|FPAC|

Last Reboot – Free Query (Using Dynamic Date)

Client Management has the ability to use custom queries or you can use the easy "Query Builder" (default).  Sometimes it will be required to use a custom query, BCM calls it "Free Query", to accomplish the desired results. I created [...]

2017-12-18T11:25:34+00:00December 18th, 2017|FPAC|

How To Use Two Way Integration (Demo using FPSC)

Many of our customers know BCM can create tickets based on Client Management Integration but not all have begun using this powerful capability. I have created a 22 minute presentation that will detail the process. Open Demo The above link will open [...]

2017-11-07T03:23:16+00:00November 7th, 2017|FPAC|