Change & Release Management

The leading cause of unplanned IT failure is insufficient control over the change process. Whether change is the result of reactive responses to problems or externally imposed requirements, e.g. government regulations, or proactive reasons such as service management improvement initiatives, a fail-safe system for managing change is crucial to the business.

Manual and disconnected processes add to the risk of errors, non-compliance, delays, and downtime – activities that drain both staff and budget resources. Such failures can have an adverse impact on the quality of service you provide your customers and can potentially result in loss of revenue. The most effective way to minimize IT failure is to automate and control your change and release processes.

RightStar Systems delivers BMC ITIL®-based change and release management solutions that integrate across organizational silos, processes, and tools to help you manage the entire change and release process – from initiation to validation.

BMC change and release management solutions automate change controls, process orchestration, and change execution, including handoffs across silos, allowing you to:

  • Cut costs per change event by up to 55%
  • Accelerate the deployment of critical business services by up to 50%
  • Reduce audit cycle times by up to 90% with real-time audit compliance
  • Reduce the effort related to configuration changes by up to 90%
  • Improve release management efficiency by up to 35%
  • Reduce the time needed to perform virtualization tasks from days to minutes

Whether you’re looking for a basic ITIL® compliant change management solution or complete change and release lifecycle capabilities, RightStar can help.


Contact RightStar to explore your Change & Release Management options

 

Download Datasheets
BMC Remedy Change Management Datasheet
BMC Service Desk Express Change Management Datasheet

 

Download Whitepapers
Garner MarketScope for Network Configuration and Change Management
Change and Release Management Initiative Brief
Relieving The Pressure Of Change In The Data Center