IT Asset Management (ITAM)

IT Asset Management (ITAM) provides the IT organization with a standard suite of tools, databases, processes, and procedures enabling the strategic management of IT assets throughout their lifecycles – planning, acquisition, deployment, management, support, and disposal.  With best practice solutions and processes deployed, IT can manage its assets over their useful lives to minimize lifecycle costs while maximizing benefits, leading to improved software license compliance and the ability to effectively forecast and plan for hardware and software replacements and purchases. The result is more accurate status accounting (where it is) and financial accounting (when and how it was purchased). In addition, ITAM can provide accurate and up-to-date asset information to ITIL® processes, including Incident Management, Change Management, Release Management, and Problem Management.

Benefits

• Improved customer service through faster problem and incident resolution
• Cost-effective purchasing of hardware and software
• Reduced risk by improving the likelihood of a positive outcome during a software audit
• Improved disaster recovery planning
• Adds significant value to the business through effective utilization of assets and reduced waste

Contact RightStar to explore your Asset Management options

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