Technical Services for BMC Solutions

 

“The RightStar consultants went above and beyond the call of duty with respect to the implementation of Remedyforce. They also served as an advocate for us with BMC, and I highly recommend them.” – Eric Gleason, Service Desk Manager, Buckeye Partners L.P.

 

Software solutions out-of-the-box rarely fit an IT organization’s
needs without modifications

As IT matures its service management processes, the need to customize a solution becomes even greater. Specializing in technical services for BMC solutions, including Remedy, Remedyforce, and FootPrints, RightStar provides the expertise essential to meet even the most complex implementation challenges. Our certified consultants are highly regarded in their field and have partnered with hundreds of IT organizations in federal government, commercial enterprise, and higher education to develop intelligent solutions that satisfy the ever-increasing demand to cut costs, increase efficiencies, and align with the goals of the business. RightStar ITSM Technical Services for BMC Solutions can provide custom implementations for the following IT Service Management systems and more:

  • BMC Remedy, Remedyforce, and FootPrints Onboarding
  • Service Desk optimized for Self-Service
  • Change Management
  • IT Asset Management
  • Service Request Management/Service Catalog
  • Mobility
  • Data Center Automation
  • Capacity Management
  • Batch Workload Automation

You have the option to hire RightStar consultants by the hour* or by the project. We’ll work in partnership with you to design and develop an implementation plan that fully meets your project objectives in accordance with your budget. * Minimum 8 hours

 

Contact RightStar Systems Contact us about RightStar ITSM Technical Services for BMC Solutions

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