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 LIVE RIGHTSTAR WEB EVENTS

How to Manage Your IT Assets with Jira Service Desk
June 19, 2019   |   2 PM ET   1 PM CT   11 AM PT

Join us as Alan Reynolds of RightStar shows you how to manage your assets and Configuration Items (CIs) using a Configuration Management Database (CMDB) with Jira Service Desk. You’ll learn how you can relate those assets/CIs to Jira Service Desk issues, both from the customer’s perspective in the portal and on the agent’s side. And you’ll see how a CMDB can help you greatly improve your incident, problem and change management and service request processes in Jira Service Desk.

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