Calendar of Events




An Agile Approach to Implementing ITIL
September 27, 2017   |   2 PM ET   1 PM CT   11 AM PT

Join us as RightStar’s Nikki Haase shows you how you can apply Agile methodologies to your ITIL implementation for faster adoption and improved IT service delivery and support.

In 60 minutes or less we’ll cover:

• What ITIL is (and is not) and how you can benefit by using it;
• Adopting good ITSM practices regardless of the size of your organization;
• Understanding how the ITIL CSI model is an Agile approach;
• Mapping the Agile Lifecycle to the ITIL Service Lifecycle;
• And more!



Six Top Reasons Why BMC Remedy Is a Gartner Magic Quadrant Leader
November 1, 2017   |   2 PM ET   1 PM CT   11 AM PT

Join us as Anne Brock of RightStar shows you the best of the best in BMC Remedy 9.1, revealing some of the top reasons why Gartner named BMC a leader in it’s 2017 “Magic Quadrant for IT Service Management Tools.”

If you’re new to Remedy or are still using Remedy 8.x, you’ll get the insight you need to make the best ITSM choice for your organization.






Atlassian Summit 2017
September 12-14, 2017   |  San Jose, CA

Summit is Atlassian’s annual user conference and biggest global event of the year. On September 12-14, 2017 in San Jose, California, teams from around the world will come together to be inspired and transform the way they work.



5th Annual Metro DC Remedy User Meeting
September 21, 2017   |  9 AM to 12:30 PM
US GSA Building Auditorium, Washington, DC

Join us as special guest Rick Nelson from BMC shares with us everything that’s new and exciting in the world of Remedy!

  • BMC Remedy has many new features you’ll be able to see and experience up close!
  • Get the inside scoop on what’s ahead for Remedy, including some forward-thinking new product features sure to inspire you!
  • Join fellow IT professionals, Remedy experts, and users as you enjoy a stimulating morning of expert talks and peer-to-peer discussions.


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