MagicWand for BMC SDE

“MagicWand barcode scanning provides value not only by saving time, but by preventing costly errors. To every 1 barcode scanner misread, the average person will make 10,000 or more typing errors, resulting in compromised data that could put your business at risk.”

RightStar’s MagicWand makes tracking IT assets quick, easy, and accurate while eliminating the risk of human error inherent with manual tracking processes. Developed specifically to integrate with BMC Service Desk Express, MagicWand barcode scanning provides a low cost, highly reliable method of ensuring database integrity, especially among movable assets as well as assets that are not easily discoverable. MagicWand complements auto-discovery software tools, which can identify inventory items but cannot always locate them.

MagicWand Feature Highlights

• One-button audit — Simple asset tag scan reveals model description, asset tag, serial   number, building, room, and client assigned
• Runs on most PalmOS or Windows Mobile-based handheld scanners
• Works out-of-the-box or can be configured to meet your specific requirements
• Optimized for speed and maximum data storage
• Allows you to modify any displayed asset data during field audits
• Warns you if an asset is not found in inventory; allows new item creation on-the-fly
• Optimized form and field placement makes field data entry faster than ever
• Records movement of inventory items from one location and/or client to another
• Provides a record of all activity associated with an asset throughout its lifecycle, including  installation, relocation, repair, and retirement
• Captures complete data: packing slips, PO’s, invoice numbers, part, asset tag, and serial   numbers, item descriptions, vendors, and warranty information
• Comprehensive reporting features: Asset status, audit trail, and warranty reports linked to the BMC Service Desk Express reporting module; flags assets whose warranties are expiring

Contact RightStar to request a personal demonstration