AD Sync for BMC Remedy

Automated Directory Synchronization for BMC Remedy

RightStar’s AD Sync automates the synchronization and ongoing management of Active Directory accounts with BMC Remedy. It allows customers to keep users and their information up-to-date on their target database from AD.

Features

Automated synchronization of Active Directory
accounts with BMC Remedy

  • Identifies AD domains and OUs external to BMC Remedy, which eliminates the complicated process of configuring multiple plug-ins
  • Maps AD site information to Remedy sites, eliminating the need to reconfigure/align AD sites
  • Maps AD domains to Remedy companies, by site, to align Remedy companies to AD accounts
  • Uniquely identifies a person using Remedy fields
  • Provides for default configuration to accommodate incomplete or errant data in AD
  • Data reconciliation allows for rules to manipulate AD data prior to import
  • Provides for default value settings, such as unrestricted access, profile status, VIP, and more
  • AD Account exclusion rules, by domain or by default
  • Full logging of events, including emailing reports to admin after each job is performed
  • Default passwords to use when creating accounts
  • Capable of automatically modifying Remedy accounts from AD
  • Field mapping to control what fields are modified, and/or if a blank value is permitted
  • Ability to associate a People Template to new accounts created by ADSync
  • Enhanced archiving functionality


Contact RightStar to request a personal demonstration