RightStar Technology Partners


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BMC Software
Recognized as the leader in IT Management, BMC offers a comprehensive approach and unified platform that helps over 20,000 customers in 120 countries cut cost, reduce risk and drive business profit. BMC Software is focused on helping organizations design and implement complete solutions meet their specific business needs. BMC maintains strong partnerships with more than 500 technology companies worldwide including strategic alliances with partners such as Accenture, Cisco, salesforce.com and VCE, as well as strategic technical alliances with companies such as Dell, Red Hat and NetApp. Together these partnerships form a network that can deliver all elements of a complete Business Service Management solution–across the globe.

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As pioneers in license management since 2000, Aspera has developed SmartTrack, a comprehensive, user-friendly SLM solution which can be integrated effortlessly in any IT landscape. With its open interfaces, SmartTrack scales flexibly to existing systems and infrastructures, putting vital license, contract and financial data at your fingertips. By creating efficient access to reliable information, SmartTrack helps reduce unnecessary spending and manual efforts.

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Atlassian makes software products to help all types of teams realize their visions. Atlassian’s focus is on helping teams get things done because they believe that great teams can do amazing things. What can Atlassian products help teams do? Track and support, create and collaborate, report, share knowledge, chat and share, code, and more! Atlassian has over 250 Expert Partners worldwide to help more teams accomplish more of what they want.

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Bomgar Corporation

Bomgar provides remote support solutions for easily and securely supporting computing systems and mobile devices. The company’s appliance-based products help organizations improve tech support efficiency and performance by enabling them to securely support nearly any device or system, anywhere in the world — including Windows, Mac, Linux, iOS, Android, BlackBerry and more.  More than 6,500 organizations across 65 countries have deployed Bomgar to rapidly improve customer satisfaction while dramatically reducing costs.

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Cloud Coach

Cloud Coach provides enterprise productivity tools to make everyday tasks easier to manage. Founded in 2005, Cloud Coach specializes in enterprise-class project management and productivity software built for businesses that want to make strategic investments in their success. Whether an organization is looking for project management, productivity software as a service, delivery of a portfolio of work, or to improve internal meeting efficiency, Cloud Coach has the tools to meet their needs.

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Contegix® provides cloud, application lifecycle management, and managed services to all markets from start-up to enterprise. Offering public (AWS & Azure), private, and hybrid cloud, we also serve as a trusted advisor for IaaS and PaaS. We are the global leader in Atlassian hosting and have extensive capabilities with other application lifecycle management tools like GitHub, and CMS tools such as Drupal, Magento and WordPress. As a FedRAMP-authorized service provider, Contegix offers federal agencies secure cloud storage and solutions. Our PaaS BlackMesh SecureCloud, provided by Contegix, meets strict government security guidelines, which puts us amongst the top FedRAMP-authorized providers.

A look at how we work together





Janam Technologies LLC

Janam Technologies LLC is a provider of rugged, handheld computing devices for mobile workers. Janam combines deep industry knowledge with advanced technologies to deliver products and accessories that increase productivity, reduce costs and improve customer satisfaction. Specializing in purpose-built mobile computers that scan barcodes and communicate wirelessly, Janam develops products for mission-critical applications in retail, healthcare, hospitality, manufacturing and logistics.

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MetricNet is the leading source of benchmarks, scorecards, and performance metrics for Information Technology and Call Center Professionals worldwide. Their mission is to provide the benchmarks companies need to run their businesses more effectively. MetricNet has pioneered a number of innovative techniques to ensure fast, accurate benchmarks, with a minimum of time and effort.

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nlyte Software

nlyte Software (formerly Global DataCenter Management) was founded by data center professionals for data center professionals and is the independent provider of  data center infrastructure Management (DCIM) solutions. The nlyte DCIM suite provides the predictive intelligence and management controls needed to achieve smarter, more efficient and highly available data centers. The nlyte DCIM suite provides a unique combination of:

• Intelligent capacity planning that delivers actionable information for optimizing the use of power, cooling and space through the optimal placement of data center assets

• Business process automation that improves availability and operational excellence

Founded by data center professionals in 2003, nlyte Software is headquartered in Menlo Park, California.

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PhD Consulting

PhD Consulting offers Architectural Design and Technical Solutions, specializing as an SME for BMC Remedy products, Global and Enterprise wide Integrations, IT Business and Strategies, Infrastructure, NERC and CIP 3.0 and 5.0 expertise, and Business Continuity Solutions. Since 1988 to present, they have successfully met and exceeded their clients expectations in the Commercial, Governmental, and Utility markets.

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QASymphony is a leading agile software company that provides enterprise test case management and exploratory testing solutions for development and QA teams. QASymphony helps companies create better software by improving speed, efficiency, collaboration and analysis during the testing process. The company has over 350 customers across 20 countries including Salesforce, Barclays, Adobe, Samsung, Verizon and Office Depot. QASymphony was recently selected by Gartner as a “Cool Vendor in Application Development” and by Red Herring as a “North America Top 100 Winner.” The company is headquartered in Atlanta, GA.

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RightAnswers Knowledge Management

RightAnswers sole focus is on knowledge management and self-service. They provide a full featured knowledge management platform that seamlessly integrates with all IT service management systems, including BMC’s Remedy, Remedyforce, and FootPrints solutions.

The RightAnswers Unified Knowledge Platform, delivered via the cloud, is a unique combination of knowledge management software, automation, content and services to optimize customer service and IT support operations. The platform, a KCS Verified v5 solution, is used by hundreds of clients supporting millions of users around the globe, including commercial enterprises, higher education institutions and government agencies.

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Tranxition was formally incorporated in 1998 and began producing award-winning products such as TranxportMC, Personality Tranxport Pro (PT Pro), LiveManage and Migrate7, which specifically addressed Windows user migration. Tranxition recently released its Microsoft migration tool, User Persona API, which allows IT Enterprise vendors, ISVs, SaaS services, web applications and clouds to implement persona management for Windows devices.

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Zebra Technologies

With a reputation for integrity, innovation, and value, Zebra Technologies consistently delivers the highest quality barcode scanners to customers. Zebra’s ISO 9001 Quality Management System, defect prevention and continuous improvement efforts prove their commitment to quality and customer service.

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