RightStar Technology Partners

 

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BMC Software
Recognized as the leader in IT Management, BMC offers a comprehensive approach and unified platform that helps over 20,000 customers in 120 countries cut cost, reduce risk and drive business profit. BMC Software is focused on helping organizations design and implement complete solutions meet their specific business needs. BMC maintains strong partnerships with more than 500 technology companies worldwide including strategic alliances with partners such as Accenture, Cisco, salesforce.com and VCE, as well as strategic technical alliances with companies such as Dell, Red Hat and NetApp. Together these partnerships form a network that can deliver all elements of a complete Business Service Management solution–across the globe.

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Aspera

As pioneers in license management since 2000, Aspera has developed SmartTrack, a comprehensive, user-friendly SLM solution which can be integrated effortlessly in any IT landscape. With its open interfaces, SmartTrack scales flexibly to existing systems and infrastructures, putting vital license, contract and financial data at your fingertips. By creating efficient access to reliable information, SmartTrack helps reduce unnecessary spending and manual efforts.

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Atlassian

Atlassian makes software products to help all types of teams realize their visions. Atlassian’s focus is on helping teams get things done because they believe that great teams can do amazing things. What can Atlassian products help teams do? Track and support, create and collaborate, report, share knowledge, chat and share, code, and more! Atlassian has over 250 Expert Partners worldwide to help more teams accomplish more of what they want.

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Bomgar Corporation

Bomgar provides remote support solutions for easily and securely supporting computing systems and mobile devices. The company’s appliance-based products help organizations improve tech support efficiency and performance by enabling them to securely support nearly any device or system, anywhere in the world — including Windows, Mac, Linux, iOS, Android, BlackBerry and more.  More than 6,500 organizations across 65 countries have deployed Bomgar to rapidly improve customer satisfaction while dramatically reducing costs.

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Box Content Management

Founded in 2005, Box provides a secure, scalable content sharing platform that both users and IT love and adopt. Box’s dynamic, flexible content management solution empowers users to share and access content from anywhere, while providing IT with enterprise-grade security and oversight into how content moves within their organizations. Content on Box can also be accessed through mobile applications and extended to partner applications such as Google Apps, NetSuite and Salesforce. Headquartered in Palo Alto, CA, Box is a privately held company and is backed by venture capital firms Andreessen Horowitz, Bessemer Venture Partners, Draper Fisher Jurvetson, Emergence Capital Partners, Meritech Capital Partners, NEA, Scale Venture Partners, and U.S. Venture Partners, and strategic investors Salesforce.com and SAP.

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Cloud Coach

Cloud Coach provides enterprise productivity tools to make everyday tasks easier to manage. Founded in 2005, Cloud Coach specializes in enterprise-class project management and productivity software built for businesses that want to make strategic investments in their success. Whether an organization is looking for project management, productivity software as a service, delivery of a portfolio of work, or to improve internal meeting efficiency, Cloud Coach has the tools to meet their needs.

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Hitachi ID Systems, Inc.

Hitachi ID Systems, Inc. is a leading publisher of identity and access management software. Hitachi ID Systems products help organizations strengthen network security, lower IT support costs and improve user productivity. Hitachi ID Systems customers achieve these results by implementing automation and self-service processes to more effectively manage passwords and other types of credentials, to provision and deactivate user access and to manage user privileges. Hitachi ID Systems products have been deployed at over 900 organizations world-wide. Originally founded in 1992 as M-Tech Information Technology, Inc. and acquired by Hitachi, Ltd. in 2008, Hitachi ID Systems, Inc. is a leading provider of identity and access management solutions.

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Janam Technologies LLC

Janam Technologies LLC is a provider of rugged, handheld computing devices for mobile workers. Janam combines deep industry knowledge with advanced technologies to deliver products and accessories that increase productivity, reduce costs and improve customer satisfaction. Specializing in purpose-built mobile computers that scan barcodes and communicate wirelessly, Janam develops products for mission-critical applications in retail, healthcare, hospitality, manufacturing and logistics.

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MetricNet

MetricNet is the leading source of benchmarks, scorecards, and performance metrics for Information Technology and Call Center Professionals worldwide. Their mission is to provide the benchmarks companies need to run their businesses more effectively. MetricNet has pioneered a number of innovative techniques to ensure fast, accurate benchmarks, with a minimum of time and effort.

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nlyte Software

nlyte Software (formerly Global DataCenter Management) was founded by data center professionals for data center professionals and is the independent provider of  data center infrastructure Management (DCIM) solutions. The nlyte DCIM suite provides the predictive intelligence and management controls needed to achieve smarter, more efficient and highly available data centers. The nlyte DCIM suite provides a unique combination of:

• Intelligent capacity planning that delivers actionable information for optimizing the use of power, cooling and space through the optimal placement of data center assets

• Business process automation that improves availability and operational excellence

Founded by data center professionals in 2003, nlyte Software is headquartered in Menlo Park, California.

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PMG

PMG is the market leader in IT Infrastructure Library (ITIL®)-compliant Service Catalog software. More than 500,000 IT professionals worldwide have become ITIL® certified, supporting the initiatives of more than 50% of the Global 2000 companies to achieve best practices in IT management. PMG’s Service Catalog combines its iRequest, iDeliver, and iCollaborate software solutions into a feature-packed powerhouse. PMG Service Catalog provides a dramatically easy to use and configure user self-service portal to BMC Service Desk applications.

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RightAnswers Knowledge Management

RightAnswers sole focus is on knowledge management and self-service. They provide a full featured knowledge management platform that seamlessly integrates with all IT service management systems, including BMC’s Remedy, Remedyforce, and FootPrints solutions.

The RightAnswers Unified Knowledge Platform, delivered via the cloud, is a unique combination of knowledge management software, automation, content and services to optimize customer service and IT support operations. The platform, a KCS Verified v5 solution, is used by hundreds of clients supporting millions of users around the globe, including commercial enterprises, higher education institutions and government agencies.

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xMatters

xMatters makes relevance engines that connect people with what they need to know, at the exact moment they need to know it – so they can act quickly. It’s a simple concept that packs huge benefits. It can save the sanity of an IT team – or save the lives of people affected by disaster. It can breathe new life into a product, or capture a customer’s attention at just the right instant.

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Zebra Technologies

With a reputation for integrity, innovation, and value, Zebra Technologies consistently delivers the highest quality barcode scanners to customers. Zebra’s ISO 9001 Quality Management System, defect prevention and continuous improvement efforts prove their commitment to quality and customer service.

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