Whether public or private, serving small or large student populations, colleges and universities today are under a similar pressure to adapt to the ever changing IT requirements of the student as well as the institution itself. Not only does the IT organization support an expanding infrastructure with increasingly complex risk-management issues, but it plays a critical role in helping the institution remain competitive as a business. The challenge lies primarily in the need to “do more with less”, operating within finite budget parameters. Astute organizations have found the answer in IT Service Management strategies to seamlessly deliver the services their customers expect while reducing overall IT costs and controlling risk.
At RightStar, we have assisted dozens of higher education institutions find cost-cutting solutions that deliver the essential technology advancements they seek. By providing ITIL®-based IT Service Management solutions that couple world-class BMC technology with RightStar’s expert consulting, design, and implementation services, we have successfully enabled our higher ed customers to meet the challenges of a changing IT service and support environment while adhering to their budgetary requirements.
We’re happy to provide education-related customer references; please call (703) 242-7200 or email: firstname.lastname@example.org.
RightStar Customer Testimonial
“With MagicMobile for the iPad and a robust video/chat client, we no longer need the use of cell phones! Saving thousands in my budget.”
- Jim R. Jones, Director, Client Support & Technology Education Services, Gonzaga University, Spokane, WA