BMC Chatbot

BMC Chatbot brings the cognitive enterprise to life with intelligent, omni-channel experiences that lets users find and request services through a conversational and personalized interface.

Deliver fast and accurate responses to users

  • Consumer-like experience: BMC Chatbot is tailored to platforms and devices employees are already using
  • Service Delivery: Chatbot can call and execute custom processes and workflows created in the platform
  • Skype for Business–Office 365: Communicate with Chatbot through a familiar contact channel
  • SMS Messaging: Use Chatbot from your mobile device without needing to access an additional app
  • Web Chat: View the full status of your requests and rate knowledge that Chatbot has provided
  • Available with BMC Helix Digital Workplace and Helix Business Workflows

Read BMC Blog Post, “Delight Users and Simplify IT with Enterprise Chatbots.”

 

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