RightStar’s Implementation Methodology

RightStar’s implementation methodology was developed in order to shorten the implementation process and streamline the delivery of services. RightStar’s best practice, prescriptive approach for implementing IT service management is based on our experience of ten years and more than 600 successful projects. Most of RightStar’s engagements follow this proven project lifecycle. Although the tasks and sub-tasks vary depending on the project, the phases, activities and primary deliverables remain the same.

The project lifecycle consists of the following phases:

  • Contract and statement of work
  • Internal kickoff and planning
  • Client preparation
  • Formal kickoff meeting
  • Implementation planning workshops
  • Design document
  • System configuration
  • Testing
  • Training
  • Documentation and knowledge transfer
  • Production support
  • Weekly status reports and meetings

 

Download RightStar’s Implementation Methodology Datasheet for a detailed break-down of each project lifecycle phase
RightStar Implementation Methodology

 

 

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